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My name is rcc and if you like, I can assist you with your resource management. You can fill in my text field with your keyboard or voice. You can ask me anything and we can find new ideas and solutions for you together in dialogue. For quick search results, simply use the keyword search. I am here to provide you with the best possible guidance and do not replace any official regulations.

Now I'll briefly explain how I handle the protection of your data. If you want to know more, just ask me.

When talking to me, you are on the Lucerne University of Applied Sciences and Arts server. This server does not pass on your IP address or any other information on your device, as is unfortunately the case elsewhere. The university server therefore acts as a filter.

But despite the filter, all the data you enter in the text field is transmitted to services from Google, Microsoft, NLP Cloud and OpenAI and in some cases processed in the USA. According to the FDPIC, this country does not offer an adequate level of data protection. This also means that the Lucerne University of Applied Sciences and Arts and I have no control over the data processing there and cannot understand what exactly happens to the data you enter in the text field. In addition, there are no data protection agreements between the Lucerne University of Applied Sciences and Arts and these companies (data protection privacy policy).

For this reason, it is important that you do not give me any personal details - neither about yourself nor about other people. This means do not insert any names, dates of birth or location details etc. relating to you in the text field. If you do this, you will remain anonymous.

This only concerns the text field. Everything you journalise in rcc as part of your rcc project remains exclusively on the Lucerne University of Applied Sciences and Arts server. Only in special cases and only at your express request will selected data be forwarded in order to improve the quality of my advice to you.

In addition to text, you can also upload images or photos in the text field and talk about them. Make sure that you do not share any personal or sensitive information in the images. Like the texts, the uploaded images are transmitted to external services and sometimes processed in the USA, where the FDPIC believes that an adequate level of data protection is not guaranteed.

Please help us to protect your privacy.

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Current: Get better advice by uploading photos. Click on the paperclip at the bottom . Find out more here.
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Dialogue
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Waiting time before text recognised from your voice is sent directly.

After a text recognised from your voice has been sent, the microphone switches off and must be switched on again manually to continue speaking. You can deselect this function here so that the microphone remains switched on throughout the dialogue.

Play recorded material. This allows you to hear what the microphone has heard.

Sensitivity: 2
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Settings
rcc can concentrate well on the chosen topic and stick to it.
Text recognised from your voice is sent directly. Well suited for quick conversations with short sentences.

Waiting time before text recognised from your voice is sent directly.

After a text recognised from your voice has been sent, the microphone switches off and must be switched on again manually to continue speaking. You can deselect this function here so that the microphone remains switched on throughout the dialogue.

The assistance communicates without favouring a particular language.

Reset

Play recorded material. This allows you to hear what the microphone has heard.

Sensitivity: 2
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0.02

Solution-Oriented Visual Content Scenario

The solution-oriented visual content scenario method combines Design Thinking with requirements management. The aim is to evaluate and further develop innovative ideas by visualising user needs and interactions.

Organisation

  • Duration
    Long (more than 1 hour)
  • Complexity
    Simple
  • Group size
    3 to 8 persons

This activity is not suitable online.

Description Long

The method describes user interactions with future products, services, or processes using personas and scenarios. A scenario shows how a persona achieves a goal through specific tasks, taking motivation and emotions into account. The method helps visualise, test, and optimise innovative ideas by aligning context, users, and goals. Visualising scenarios using sketches, photos, or Post-it notes is particularly important.

This method allows for the targeted exploration of the following aspects: the context in which the innovation can be meaningfully and successfully implemented; the persona – the future users for whom the innovation is relevant and valuable; and the goal of meeting the specific needs and requirements of this persona.

Preparation

  • Define a topic or idea pool and prepare at least three rough ideas to serve as a foundation.
  • Develop personas: define the target audience, their needs, and goals.
  • Prepare materials such as Post-its, sketch paper, camera, and printer.

Execution

1. Participants are divided into groups of three to eight people.

2. Each team receives two to three ideas. One idea should be developed, while the others serve as backups. (Duration: 5 minutes)

3. Each team works on scenarios for the idea in a workshop. (Duration: 70 minutes per idea)

4. The first step is to develop the skeleton of a scenario. This involves identifying potential users, their goal, and the general context. (Duration: 25 minutes)

  • The users' goals are broken down into actionable tasks. The tasks are written on Post-its and arranged in the correct order on a pinboard.
  • Repeat this step so that the goal, persona, and scenario follow a logical sequence. This skeleton scenario should indicate whether the idea has potential and can be turned into a useful and practical product, service, or process. If not, a new idea will be selected.

5. If the skeleton is sound, appropriate visual representations for the persona and the context are created through sketches, online research, or photographs. These are pinned around the task. (Duration: 10 minutes)

6. Review the scenarios and assess them based on the following criteria:

  • Does the goal, persona, and scenario still appear in a meaningful sequence?
  • Is there an easier way to achieve the goal, e.g., by skipping steps or finding alternative solutions?
  • Does the solution fit the persona and context?

7. The resulting scenarios are presented and discussed in the plenary. (Duration: 10 minutes)

Hints from experience

  • It is recommended to use the solution-oriented visual content scenario method in the early visualisation phase to evaluate, shape, or refine ideas.

Tools list

  • Sticky notes
  • Paper and pencil
  • Writing utensils, pen, pencil
  • Head push pins
  • Bulletin board
  • Computer/Laptop
  • Internet access
  • Printer
  • Photo camera

References

http://www.dubberly.com/wp-content/uploads/2008/06/ddo_article_cooper.pdf

http://scidok.sulb.uni-saarland.de/volltexte/2007/1094/pdf/4_goaldd.pdf