Wartungsmeldung:Derzeit finden intensive Arbeiten an der Onlineplattform statt. Es kann zwischendurch zu kurzen Unterbrechungen kommen. Danke für Ihr Verständnis.
This method can be used to develop innovative solutions to identified problems. It also allows for a break from problems that arose at the Turnaround. Handing over the problem to another person enables a change of perspective. A solution is then worked out using the 5 W questions: What? When? Who? Where? and How?
During the Turnaround, participants are invited to identify a problem related to a specific topic. Each person writes down one problem on a sheet or a Post-it note. Each problem should only appear once. The problems are then presented to the whole group and passed on to a different person. This person is then asked to develop a possible solution to the problem.
The solution is made more concrete by answering the 5 W questions:
The answers are written down in the document or on a sheet of paper. Each person then presents their solution to the group.